Sales Support Administrator Recruitment

The Sales Support Administrator provides valuable support to members of the sales team. Typical duties include managing correspondence, answering phone calls, scheduling appointments and more. Having a talented, dedicated Sales Support Administrator is crucial if the sales department is to achieve a high level of productivity and maintain amicable relations with customers and clients. JMF Associates provide expert Sales Support Administrator recruitment for qualified individuals.

Sales Support Administrator Recruitment: Responsibilities

The duties and responsibilities of the Sales Support Administrator will vary from company to company but in most cases, they can be expected to:

· Answer phone calls from customers, clients and the sales staff.

· Schedule sales meetings and take notes during said meetings.

· Keep promotional calendars up-to-date.

· Resolve issues, answer customer questions and address customer concerns.

· Screen incoming emails and phone calls and redirect as necessary.

· Maintain and update customer, supplier and sales records.

· Track communication with customers and provide reminders when necessary.

· Schedule appointments with service providers, customers and suppliers.

· Compile lists of sales leads and delegate them to sales staff.

· Record sales trends and help develop sales strategies.

· Process and review orders and customer requests.

· Perform sales-related data entry.

Sales Support Administrator: Qualifications

Ideally, the Sales Support Administrator candidate will possess most or all of the following qualifications:

· Degree in business administration, business management or related field.

· At least 1 year of administrative experience.

· Project management experience and outstanding organisational skills.

· Familiarity with all relevant software programmes.

· Proficiency with Client Relationship Management (CRM) systems.

· A high degree of proficiency with word processing and spreadsheet software programmes.

· A high level of familiarity with administrative recordkeeping practices.

· Outstanding customer service skills.

· Excellent verbal and written communication skills.

· Ability to work well with others within a team-orientated environment.

Contact JMF Associates Today

JMF Associates are a private recruitment agency that puts the best interests of our clients and candidates first; we always take the time to make matches that last. If you are in search of a Sales Support Administrator position, make sure you get in touch with JMF Associates today. Call us on 020 8663 6699 or email team@jmfassociates.co.uk and discover the JMF Associates difference.