Our client, a prestigious retail brand based in West London, is seeking a Credit Control/Accounts Receivable Administrator to join their Finance Team. The position is offered on a 12-month fixed-term contract basis. You will be responsible for ensuring the timely and accurate processing of customer payments, maintaining accurate accounts receivable records, managing customer credit, and supporting cash flow through effective debt collection and reporting.

Daily & Weekly Responsibilities

• Post all customer payments received on a daily basis, ensuring accuracy and completeness.  Respond promptly to all emails received in the Accounts Receivable inbox, ensuring they are appropriately actioned, filed, and coded.
• Send daily customer invoices and monthly statements in line with company procedures.
• Monitor the held orders list, ensuring awareness of customer credit limit and cut-off times, and liaise with relevant teams/ account managers where required.
• Chase and remind customers to settle overdue balances in a timely and professional manner.  Run weekly Accounts Receivable reports to ensure a true and accurate reflection of outstanding debt. Process weekly direct debit collections and resolve any failed or rejected payments.

Requirements

• Proven experience in a similar role, good understanding of credit control and AR processes
• Strong attention to detail and accuracy. Excellent organisational and time management skills
• Confident communicator with a professional approach to customer interaction
• Ability to work independently and manage multiple deadlines
• Experience with Navision Accounting system preferred

Benefits

• Following probation, two days hybrid working
• 25 days holiday
• Working in a small and friendly team